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requires hybrid ressource account with hybrid connectivity and a cost-free Phone System Virtual User license if you plan to assign a phone number.

The same is also true for Auto Attendants. With that you now have also the possibility to reach the service from an onprem user. To use this feature in SfB Server 2019 you have to create a hybrid ressource account. Now you can create a call queue directly in TAC. In May 2019 call queues got a service update and appeared in Teams Admin Center. This functionality (AA) was located in Exchange UM and therefore this is the replacement of the functionality („Virtual receptionist“)Ĭloud call queue is a service that accepts customer calls, plays a greeting message, and then places these calls in a wait queue while searching a pre-configured list of agents to answer these calls. It was already possible to use Cloud Auto Attendant with users hosted on SfB Server 2015.

If you are using Exchange UM and are planning to upgrade to Exchange 2019: Upgrade SfB server first then the mailbox.

SfB Server 2019 still works with Exchange 2013/2016 Exchange UM.

Works with Exchange Server and Online mailboxes.

Since Exchange 2019 has no UM role anymore, customers need to use Cloud voicemail if they are on Exchange Server 2019. With SfB Server 2019 your users will get Azure Voicemail. It was already possible to use Exchange Online UM with SfB Server 2015. This has changed since the Ignite 2017 announcement.

SfB Server Standard Edition and the Director Role are still there. Integration with Exchange Online UM – Use Cloud Voicemail.Mobility Service (Mcx) – only relevant for legacy mobile clients.In-place upgrades – you must migrate side-by-side.Interop Mode can provide PChat for a 2019 user with a 2015 Front End. SfB Server 2015 vs 2019 What’s deprecated The session about Server 2019 during Ignite 2018 was called “ BRK3229 – Everything you need to know about Skype for Business Server“Ī summary from Ignite 2018 from Jonathan McKinney with all the links can be found here: The documentation for the 2019 release can be found here: With the release of the Skype for Business Server 2019 I thought it would be the right time to write down what we know about the new SfB Server release. After reading Toms article PG confirmed there is currently no virtualization support for 2019. Update: – 2015 vs 2019 sheet updated (Virtualisation, AD and CQD). Virtualisation support for 2019, section for Cloud Call Queues added

Update: – Updated after CU1 was launched.